Process Improvement in Education

Facility:
Large inner city public Middle School in major metropolitan area that was in academic emergency.

Project:
Determine how to improve student academic achievement, specifically test scores in short-cycle diagnostic tests that enable staff to revise and improve teaching methods and better prepare students for state achievement tests.

Project Summary:
The project included the development of current and future state process flow maps that defined the entire assessment process, cross functional focus team discussions and involvement to understand and streamline the process, and empirical measurements of student performance outcomes. The project resulted in a common understanding of the limits of the remediation window, a reduction in results turn-around time, the enabling of teachers to take test results and quickly intervene and re-teach identified student areas of weakness, and measured improvement in student performance on achievement tests.